Email & Server issues
The iKolam server has been bogged down due to following problems: Multiple avatar problem & email issues related to spam.
Multiple Avatar Problem:
Some of the active members have many user ids (8 - 10) which they use to interact with others the site. This adds unnecessary burden on the server and of late, the server performance has degraded so badly because of it. We are adding more safeguards in place to prevent this problem. Your userid might be frozen/blocked when the server detects this issue.
We have been receiving a spate of chain letters and email spam recently and this has overloaded the iKolam server (which handles our emails too). The server detects such intrusions and freezes the offending accounts (based on the email address from where the spam mail is coming from).
We are letting you know about these problems since this has been consuming a lot of our time and resources. This is an unneeded distraction and would like your help in dealing with them. Following are some guidelines that would help us:
1. Please do not include ikolam email addresses as part of mass mailings that you send out.
2. Because of the server issues, the rangoli backlog is growing even longer. Please refrain from uploading the same kolam again and again. All your submissions are safe and will get uploaded in due course. Remember, we don't have unlimited bandwith and resources to do this work.
3. If you have uploaded a rangoli, please wait for it to get uploaded before uploading another.
Thank you for your understanding and cooperation.